Books the chair
Hygiene, new-patient exams, and same-day emergencies against the hours you actually keep. She offers two times, not a phone tree.
Front desk, on watch
Missed calls are empty chairs.
A voice on your existing phone line that books cleanings, answers the PPO question, and texts the reminder. Built by a Corpsman who sold devices into practices — not by a software company that discovered dentists last Tuesday.
One recovered new-patient exam ($300+) covers the month. Setup is three exams.
HIPAA-ready. BAA included before she sits on your line.
The demo
Watch her book a Demo Appointment live.
This is the fifteen-minute live demo, compressed. Avery is trained on a demo practice — hours, hygienists, and the usual PPO list. Play the sample, or pick up and talk.
Riverside Family Dental
On hook
Play the 47-second sample, or pick up and book a fake cleaning yourself.
Call ticket
Nothing on the board yet.
This is the same card your office manager would see. The agent writes it while she talks — no hold music, no voicemail, no “let me look that up.”
Patient
—
Visit
—
When
—
Insurance
—
Reminder
—
The job
High-ticket work. The same five questions. An owner who does not want another login.
A recovered new-patient exam is $300+ in the chair. One of those covers the $499 month. Setup is three. The hygienist is in a room. The phone is ringing. That call is a cleaning — or it is voicemail.
Answers insurance
In-network or not, PPO versus HMO, membership for the uninsured. She will not invent a benefit. She will take a photo of the card.
Texts the reminder
Confirmation on hang-up. Recall at 24 hours and two hours. No-show recovery without anyone staying late.
01
You send the book
Hours, providers, services, and the insurance list. Twenty minutes. I train Avery on your practice, not a generic dental script.
02
She sits on your number
Overflow first, or after hours. She sits on the number you already have. I handle the desk — booking, insurance, reminders.
03
Two weeks, zero risk
If she books, you keep her. Setup covers the build, the integration, and training. The retainer is hosting, tweaks, and someone who picks up when you call.
The line
Your number. Her voice. No new marketing line.
She sits on overflow first, then lunch and after hours. Callers dial the practice. They never know a person didn’t pick up.
01
Overflow
When the front desk is already with a patient.
02
Lunch
The hour that usually goes to voicemail.
03
After hours
Evenings and weekends, on the number they already know.
Why this, from me
You do not need a lesson. You need the phone answered.
You do not hire a second person at the desk. You cover the hour nobody can pick up. The new patient who called at lunch does not go down the street.
Hospital Corpsman, then a decade in practices with a device bag. I need your hours, your PPO list, and two weeks on overflow. If she books, you keep her.
Clinical, not theatrical
She will not diagnose, upsell Invisalign, or guess a benefit. She books, verifies, and gets out of the way.
Your number, your hours
No new marketing number. Overflow, lunch, and after hours first — then the main line if you want it.
Someone still stands the watch
When a script is wrong, I change it the same day. That is the retainer. Not a ticket queue in another time zone.
The usual questions
How it sits. What if she stalls. How you leave.
- How does she connect to Open Dental or Dentrix?
- Week one she books and you confirm in the book you already use. No new login. After the trial we write into the PMS if you want it. Overflow still pays before that.
- What if she cannot answer?
- She takes a name and a callback. She does not guess a benefit or a diagnosis. Swelling, trauma, bleeding — same-day chair and your cell. You can always take the handoff.
- Can I cancel anytime?
- Yes. Two weeks on overflow, free. After that the retainer is month to month. Hang up. No annual.
- HIPAA. Who signs the BAA?
- You are the covered entity. Watchline is the business associate. You sign the BAA before any patient call sits on overflow. Downstream vendors are under BAAs as well. Read it, then click to accept.
Roi
Call, write, or book fifteen minutes.
The form is the fastest. If you want a person, use the cell or the email. I pick up. Not a ticket queue.
HIPAA-ready. BAA included before she sits on your line.
Get on the line
Fifteen minutes. I book a fake cleaning in front of you.
No deck. I call your practice, you call Watchline, and Avery takes it. If you want the trial after that, we sit her on overflow the same week.
The number
It pays for itself in a week of recovered calls.
Trial
Two weeks
On your overflow or after-hours line. Fake nothing — real callers, real chairs. If she does not book, you owe nothing.
Setup
$1,499
One time. Agent build, her on your existing number, and training on your services and insurance plans.
Retainer
$499
Per month. Hosting, script tweaks, a new hygienist, a plan you added. I stay on the hook. Hang up anytime.